Personality development secrets unleashed. Sensing the Pains and healing the wounds – 7

Personality Development - Team management

Sensing the pains

Getting people to follow you without formal power or authority is real leadership. Real leadership lasts forever. Your reputation, and the respect people have for you will undoubtedly outlive you. 

Slide51
Personality development secrets unleashed. Sensing the Pains and healing the wounds - 7 4

One of the powerful and effective ways of nurturing a relationship is by continually sensing the emotional imbalance of your dependents and acting on it quickly. Your dependents are your family, your boss, direct reports, and the clients whom you serve for a living. 

You always need to be vigilant of the emotions displayed by them. There are many unexpressed feelings. Not everyone is vocal. Not everyone complains. These are people who value relationships more than hassle-free experiences. You must certainly take care of them. You need to read between the lines and sense the pains. When you notice that someone is displaying a different set of emotions, you need to follow these steps:

  1. Pre-empt the problem 
  2. Probe the unexpressed
  3. Paraphrase the pain point
  4. Pick the root 
  5. Promise resolution
  6. Prove yourself 

Always look them in the eye. You will be able to read their thoughts better.

When you sense trouble, probe them gently by sharing your fears. When you exchange your emotions the opposite person will open up.

Study the problem and promise them a resolution. Preventive care is the most effective and the most appreciated.

HEAL™ ing the wounds

Sometimes, angry clients or frustrated team members need little more than the usual care. Heal them as follows: 

  • Hear them out
  • Empathise with them
  • Assure them of the solution
  • Liberate them from the pains
Slide52
Personality development secrets unleashed. Sensing the Pains and healing the wounds - 7 5

HEAL™ is an effective technique that I have been following for decades

Take our personality development course, The Growth Quotient. In this course, we have explained the need for self awareness and personality profiling to explore ourself. Conflict Management is a key step in personality development process.

Read Previous Post on Exploring the InnerNet – 5

Read Next Post on 4 negative emotions that hinder personality development process.

Take our personality development bootcamp course : Career Compass

Related Articles

Responses

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Secured By miniOrange